What This Policy Covers
This Cookie Policy explains how A Big Candy Casino, operated at a-big-candy-casino-aus.com, uses cookies and similar tracking technologies when you visit or interact with our website. It sets out what types of cookies we use, why we use them, how long they stay on your device, and what choices you have.
By continuing to use our website after being shown our cookie notice, you acknowledge the use of cookies as described below. You can withdraw or change your preferences at any time through the settings described in this policy.
Who We Are
A Big Candy Casino is operated from Level 3, 727 Collins St, Docklands VIC 3004, Australia. If you have any questions about this policy or the way we handle your data, you can reach our team at hello@a-big-candy-casino-aus.com or call us on +61 7 3088 7585.
What Cookies Are
Cookies are small text files placed on your browser or device when you visit a website. They allow the site to recognise your device on return visits, remember certain preferences, and gather information about how pages are being used. Some cookies are deleted as soon as you close your browser; others stay on your device for a set period.
Beyond traditional cookies, we also use related technologies including pixel tags, web beacons, and local storage objects. Where this policy refers to “cookies,” that includes all of these technologies unless we specifically say otherwise.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function at all. Without them, services like account login, session security, and page navigation would not work. Because they are essential to the operation of the site, they are placed automatically and cannot be switched off through our cookie settings.
Examples of what these cookies do:
- Maintain your login session while you navigate between pages
- Remember items you have interacted with during your visit
- Support fraud prevention and security verification
- Ensure the correct version of the site loads for your region
Performance and Analytics Cookies
These cookies collect information about how visitors use our site, which pages are visited most often, and whether users encounter any error messages. All data collected is aggregated and does not identify individual visitors. We use this information to improve how the site works and to understand where players are having difficulty.
Functional Cookies
Functional cookies allow us to remember choices you make, such as your preferred language, your currency display settings (AUD), and whether you have previously dismissed certain notices. They help us deliver a more personalised experience without storing any information that could be used to track your activity outside of our website.
Targeting and Advertising Cookies
With your consent, we may use cookies to deliver promotions and bonus offers that are relevant to your activity on the site. These cookies track whether you have visited A Big Candy Casino before and what pages or games you engaged with. They may be set by us or by third-party advertising partners.
We do not sell data collected through advertising cookies to unrelated third parties. Any sharing of this information is strictly limited to service providers who help us manage our marketing activities.
Third-Party Cookies
Some cookies on our site are set by third-party services we use, including analytics platforms, payment processors, and customer support tools. A Big Candy Casino does not have direct control over cookies placed by these parties. We recommend reviewing the privacy and cookie policies of any third-party service you interact with through our site.
Third parties who may set cookies when you use our site include:
- Analytics providers that measure site traffic and user behaviour
- Payment processing partners who handle AUD transactions
- Live chat and customer support software providers
- Game software providers whose titles are embedded on our platform
Cookie Retention Periods
Cookies on our site fall into two broad categories based on how long they remain on your device:
- Session cookies are temporary and are deleted automatically when you close your browser. They are used to keep your session active while you play or browse.
- Persistent cookies remain on your device for a fixed period after your visit. Depending on their purpose, these may last anywhere from 30 days to 24 months. You can delete them at any time through your browser settings.
Your Choices and How to Manage Cookies
Through Our Cookie Banner
When you first visit a-big-candy-casino-aus.com, you will see a cookie notice that lets you accept or decline non-essential cookies. You can revisit and update these preferences at any time.
Through Your Browser
All major browsers give you the ability to view, manage, block, or delete cookies stored on your device. The steps vary depending on which browser you use:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Site Permissions > Cookies and Site Data
Please be aware that blocking or deleting cookies, including strictly necessary ones, may affect your ability to log in or use certain features of the site.
Opting Out of Analytics
If we use Google Analytics, you can prevent your data from being included in analytics reports by installing the Google Analytics Opt-out Browser Add-on.
Cookies and Australian Law
A Big Candy Casino takes its obligations under Australian privacy law seriously. The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) govern how we collect, use, and disclose personal information, including information gathered through cookies where that information can identify you.
Under APP 5, we are required to notify individuals at or before the time we collect personal information about the purposes for which it is collected. This Cookie Policy, together with our Privacy Policy, forms part of that notification.
Where cookies collect information that constitutes personal information under the Privacy Act, we handle that information in accordance with our full Privacy Policy. You have the right to request access to personal information we hold about you and to ask us to correct it if it is inaccurate.
The Interactive Gambling Act 2001 (Cth) also informs how we approach data collection in the context of providing online gambling services. We do not use cookie data to target advertising toward individuals who have self-excluded or who are in a cooling-off period, and our cookie practices are reviewed regularly to remain consistent with responsible gambling obligations.
Responsible Gambling and Cookie Data
A Big Candy Casino is committed to supporting safe and responsible play. Cookie and session data may be used to monitor patterns that could indicate problematic gambling behaviour, in line with our duty of care obligations. This use of data is in the interest of player welfare and is not used for any commercial purpose.
If you have concerns about your gambling habits, you can visit our Responsible Gambling page or contact the national support service at Gambling Help Online on 1800 858 858, available 24 hours a day.
Children and Cookie Collection
A Big Candy Casino is strictly for adults aged 18 and over. We do not knowingly collect any information, including cookie data, from individuals under the age of 18. If you believe a minor has accessed our site and cookies have been placed on their device, please contact us at hello@a-big-candy-casino-aus.com and we will take appropriate steps.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our site. When we make material changes, we will update the notice on our site and, where appropriate, notify registered players. Continued use of the site following any update constitutes acceptance of the revised policy.
Contact Us
If you have questions about our use of cookies or wish to exercise any rights relating to your personal information, please get in touch:
- Email: hello@a-big-candy-casino-aus.com
- Phone: +61 7 3088 7585
- Post: Level 3, 727 Collins St, Docklands VIC 3004, Australia
- Online: Contact Us page